Manage Requests

Manage Requests

Your command center and cash register.

Handle Guest Requests Like a Pro

Handle Guest Requests Like a Pro

Guests can now easily request rentals, services, and enhancements right from their phone, and you can manage everything in real time through the Frontdesk dashboard.

Enhance Guest Satisfaction and Operational Efficiency

By streamlining guest requests and keeping all communication in one place, you’ll improve your guests’ experience and make your operations more efficient. Happy guests mean better reviews, repeat bookings, and increased revenue.

Guest Requests

Guests browse available services and enhancements, then submit their request through the web app.

Host Notification

Get Real-time notifications in your dashboard, so you can act quickly

Request Fulfillment

Approve, decline, or customize the request, and communicate directly with your guest if needed.

Never Miss a Beat with Smart Notifications & Messaging

With Frontdesk, you’re always connected. Receive instant notifications for new requests, updates, and messages. Our built-in messaging feature allows you to chat directly with your guests, ensuring clear communication and quick responses.

How do guests make requests?

Guests can make requests directly through the Frontdesk web app, where they can select from available services and items.

Can I approve or decline guest requests?

Yes, you have full control to approve or decline guest requests through the Frontdesk dashboard.

How will I be notified of a new request?

You’ll receive instant notifications in your dashboard whenever a guest makes a request.

Can I communicate with guests about their requests?

Absolutely! Frontdesk includes messaging features that allow you to chat with guests and clarify any details.

How do guests make requests?

Guests can make requests directly through the Frontdesk web app, where they can select from available services and items.

Can I approve or decline guest requests?

Yes, you have full control to approve or decline guest requests through the Frontdesk dashboard.

How will I be notified of a new request?

You’ll receive instant notifications in your dashboard whenever a guest makes a request.

Can I communicate with guests about their requests?

Absolutely! Frontdesk includes messaging features that allow you to chat with guests and clarify any details.

How do guests make requests?

Guests can make requests directly through the Frontdesk web app, where they can select from available services and items.

Can I approve or decline guest requests?

Yes, you have full control to approve or decline guest requests through the Frontdesk dashboard.

How will I be notified of a new request?

You’ll receive instant notifications in your dashboard whenever a guest makes a request.

Can I communicate with guests about their requests?

Absolutely! Frontdesk includes messaging features that allow you to chat with guests and clarify any details.